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================= 许多客户报告说，在尝试使用Autodesk2016时，使用NVIDIA GPU时会选择错误的显示适配器，例如 Citrix XPDM / WDDM驱动程序而不是NVIDIA驱动程序。 由于图形卡不是autodesk认证的硬件，客户可能会遇到“硬件加速被禁用”的错误消息。 据信这是误导性的，并且该消息是使用WDDM /其他默认适配器的结果。 已经报告了Microsoft Server OS（win 2012 R2和XenApp）和Workstation OS（win 8.x等）VDI（XenDesktop）。 NVIDIA工程师已经调查并认为该问题与显示适配器或虚拟化堆栈（例如Citrix）的应用程序或操作系统选择有关。 其他应用程序已被证明是在同一环境中选择正确的适配器，客户可以通过其他应用程序自行验证。 NVIDIA功能被认为是正确的，并且该问题与我们无法解决的第三方相关。 NVIDIA已向所有相关第三方报告了这些问题，并且正在跟踪该问题：1737851。Autodesk在Citrix的参考下了解该问题：11643136。 客户报告此问题是间歇性的，并且在升级后更常见。 NVIDIA已与Citrix合作，Citrix已得出结论与操作系统或应用程序相关的问题，请求有问题的客户联系Citrix并通知他们他们在参考SR＃70848303中遇到此问题，其中正在跟踪这些报告。 有关Autodesk对Citrix的支持的详细信息，请访问Autodesk网站：https：//knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-AutoCAD-2016.html。 应该注意的是，目前官方不支持某些配置，例如vGPU。 建议寻求不支持配置支持的客户联系其虚拟化供应商和Autodesk。 解决方法 =========== 一些客户报告了成功的解决方法，但NVIDIA不建议使用这些，并建议首先联系虚拟化供应商和Autodesk。 尝试此类解决方法的任何客户都应寻求Citrix / VMware的确认，解决方法将使其得到支持。 解决方法1：删除Citrix WDDM驱动程序 ---------------------------------------------- 这在重启时不会持续存在。 目前还不清楚对2D应用程序的影响，以及Citrix是否支持这样的配置还不清楚。 解决方法2：禁用Citrix适配器 ------------------------------------------ 这将在重新启动时持续存在，并且可能是仅提供AutoCAD的解决方案。 但是，客户必须向Citrix寻求确认支持。 禁用默认适配器可能会影响2D应用程序的行为，建议客户谨慎行事。 VMware的情况 ================ VMware已经确认他们没有类似问题的报告，并且认为由于旨在简化显示适配器选择的架构功能，他们的堆栈不受影响。 VMware支持VMware虚拟化，建议使用支持配置的客户向Autodesk和VMware报告此问题。 可以在Autodesk站点上找到Autodesk使用AutoCAD 2016支持VMware的详细信息：/caas/sfdcarticles/sfdcarticles/System-requirements-for-AutoCAD-2016.html [/ url] 适用产品 =================== Citrix XenApp / XenDesktop Autodesk AutoCAD 2016 以上来自于谷歌翻译 以下为原文 Symptoms or Error ================= A number of customers have reported that when attempting to use Autodesk2016 the wrong display adapter is being selected when using NVIDIA GPUs e.g. the Citrix XPDM/WDDM driver rather than the NVIDIA driver. Customers may encounter an error message that “Hardware Acceleration is Disabled” owing to the graphics card not being autodesk certified hardware. It is believed this is misleading and that the message is a result of the WDDM/other default adapter being used. This has been reported with both Microsoft Server OSs (win 2012 R2 and XenApp) and Workstation OSs (win 8.x etc) VDI (XenDesktop). NVIDIA engineers have investigated and believe the issue is related to the application or OS selection of the display adapter or the virtualization stack (e.g. Citrix). Other applications have been shown to be selecting the correct adapter in the same environment, customers can verify this for themselves with other applications. The NVIDIA functionality is believed to be correct and the issue is associated with a third-party that we cannot resolve. NVIDIA has reported the issues to all the relevant 3rd parties and is tracking the issue under reference: 1737851. Autodesk are aware of the issue under Citrix under reference: 11643136. Customers report that this issue is intermittent and more common after upgrades. NVIDIA have worked with Citrix and Citrix have concluded the issue is associated with the OS or application, customers having issues are requested to contact Citrix and notify them that they are experiencing this issue under the reference SR#70848303 where these reports are being tracked. Details of Autodesk’s support for Citrix can be found on Autodesk’s site: https://knowledge.autodesk.com/s ... -AutoCAD-2016.html. It should be noted that some configurations such as vGPU are currently officially unsupported. Customers seeking support for unsupported configurations are advised to contact their virtualization vendor and Autodesk. Workarounds =========== Some customers have reported success with workarounds, however NVIDIA does not recommend using these and advises contacting the virtualization vendor and Autodesk in the first instance. Any customer attempting such a workaround should seek confirmation from Citrix/VMware that the workaround will leave them supported. Workaround 1: Removing the Citrix WDDM Driver ---------------------------------------------- This will not persist on reboot. It is also unclear of the impact on 2D applications and unclear as to whether Citrix would support such a configuration. Workaround 2: Disabling the Citrix adaptor ------------------------------------------ This will persist on reboot and may be a solution for those delivering just AutoCAD. However customers must seek confirmation from Citrix that this would be supported. It is likely that disabling the default adapter could impact on the behavior of 2D applications and customers are advised to proceed with caution. VMware situation ================ VMware have confirmed that they have had no reports of similar issues and believe their stack is unaffected owing to architectural features designed to streamline display adaptor selection. AutoCAD is supported for VMware virtualization and customers using a supported configuration are recommended to report the issue to Autodesk and VMware. Details of Autodesk’s support for VMware with AutoCAD 2016 can be found on the Autodesk site: /caas/sfdcarticles/sfdcarticles/System-requirements-for-AutoCAD-2016.html[/url] Applicable Products =================== Citrix XenApp / XenDesktop Autodesk AutoCAD 2016 
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Autodesk现在已经发布了自己的KB供您在与他们讨论时参考：https：//knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-not-detecting-Nvidia-graphics-card-on
- 虚拟-Citrix.html 官方NVIDIA KB现在住在这里：http：//nvidia.custhelp.com/app/answers/detail/a_id/4092/ 以上来自于谷歌翻译 以下为原文 Autodesk have now issued own KB for you to reference when discussing with them: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-not-detecting-Nvidia-graphics-card-on-Virtual-Citrix.html Official NVIDIA KB now live here: http://nvidia.custhelp.com/app/answers/detail/a_id/4092/ |
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None
以上来自于谷歌翻译 以下为原文 AutoCAD 2016 not seeing Graphics hardware accelerator of NVidia GRID K2 card. The video driver as you will see from the link is a Citrix WDDM. Is this is correct.? Or should it be vGPU or HDX3D.? driver I do know that AutoCAD2015 was tested with Win 7 using nvidia K260Q https://drive.google.com/file/d/0B8vN0w1W6fEiZkhrNEZNU3RKZ28/view?usp=sharing |
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有趣的链接如下;
使用WDDM安装NVIDIA网格视频卡的AUTOCAD图形性能设置 http://www.kylewise.net/citrix/hdx-3d-pro/autocad-graphics-performance-settings-using-wddm-instead-of-nvidia-grid-video-card/ 以上来自于谷歌翻译 以下为原文 Interesting link below; AUTOCAD GRAPHICS PERFORMANCE SETTINGS USING WDDM INSTEAD OF NVIDIA GRID VIDEO CARD http://www.kylewise.net/citrix/hdx-3d-pro/autocad-graphics-performance-settings-using-wddm-instead-of-nvidia-grid-video-card/ |
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如果这是您的实施，请使用Citrix提出支持请求。
以上来自于谷歌翻译 以下为原文 If this is your implementation, please raise a support ticket with Citrix. |
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AutoDesk现在已经为他们的产品发布了一个修复程序，Thomas Poppelgaard在博客上写了这篇文章：http：//www.poppelgaard.com/autodesk-autocad-2016-2017-critical-hotfix-for-citrix-customers-using-nvidia-or
- 英特尔的GPU 以上来自于谷歌翻译 以下为原文 AutoDesk have now issued a fix for their products, which Thomas Poppelgaard has blogged about: http://www.poppelgaard.com/autodesk-autocad-2016-2017-critical-hotfix-for-citrix-customers-using-nvidia-or-intel-gpus |
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我实际上是在客户面对这个问题。
XenDesktop 7.9 Windows 8.1 x64 ACAD 2015 GRID K2 ACAD总是选择Citrix WDDM（与Thomas博客完全相同）。 当我推出Citrix Card表单时，devmgmt ACAD使用K220Q。 启用Citrix WDDM ACAD仍使用K220Q。 重新启动系统ACAD使用Citrix WDDM :( 提供的修复仅适用于ACAD 2016+ :( 奇怪的是，另一个客户使用完全相同的软件 - 但Windows 7作为操作系统。 这一切都很好。 以上来自于谷歌翻译 以下为原文 I´m actually facing this Problem at a customer. XenDesktop 7.9 Windows 8.1 x64 ACAD 2015 GRID K2 ACAD picks always Citrix WDDM (exactly as in Thomas blog). When I kickout Citrix Card form devmgmt ACAD uses K220Q. Enabling Citrix WDDM ACAD still uses K220Q. Rebooting System ACAD uses Citrix WDDM :( Offered fixes are only for ACAD 2016+ :( The weird Thing is, another customer uses exactly the same Software - but Windows 7 as OS. Here all works fine. |
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Windows 7实际上在选择正确的适配器时遇到了问题 - 在win 8.x及更高版本中修复...我想知道我们是否有两个相互抵消的错误。
我担心这不是NVIDIA的问题，因为我们无法修改代码来选择是否选择我们。 您是否曾使用Citrix和Autodesk提起诉讼？ Autodesk Inventor 2015 SP2中已修复此问题，但显然您需要安装干净的SP2而不是修补程序。 最好的祝愿， 雷切尔 以上来自于谷歌翻译 以下为原文 Windows 7 actually had issues choosing the correct adaptor - fixed in win 8.x and up... I wonder if we have two faults cancelling each other out. I'm afraid this isn't an NVIDIA problem, in that we can't fix the code choosing whether to select us. Have you raised a case with Citrix and Autodesk? The issue is fixed in Autodesk Inventor 2015 SP2 but apparently you need a clean SP2 install rather than a patch. Best wishes, Rachel |
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嗨雷切尔，
我最终禁用了VMware和Citrix WDDM图形适配器，并通过添加HW-ID来阻止它们的安装： 计算机配置 - >管理模板 - >系统 - >设备安装 - >设备安装限制 - >“防止安装与任何这些设备ID匹配的设备。” 发明者工作得很好btw。 马尔科 以上来自于谷歌翻译 以下为原文 Hi Rachel, I ended up disabling VMware and Citrix WDDM graphics Adapter and prevent them from Installation by adding HW-ID to: Computer Configuration->Administrative Templates->System->Device Installation->Device Installation Restrictions-> "Prevent installation of devices that match any of these Device IDs." Inventor works fine btw. Marco |
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是否有367.92 / 369.95的变化
今天更新了..现在Mechanical 2015（没有可用的autodesk修复）再次使用Citrix WDDM ..没办法改变这个:( 通过VNC登录时，一切都很好。 无法禁用Citrix WDDM，会话立即关闭“连接失败” 以上来自于谷歌翻译 以下为原文 Was there a Change in 367.92 / 369.95 Did this update today.. now Mechanical 2015 (for which is no autodesk fix available) uses Citrix WDDM again.. no way to Change this :( When logging on via VNC everythings fine. Cant disable Citrix WDDM, session immediately Closes with "Connection Failure" |
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在Master Image中，您是否禁用了除GRID之外的所有显示适配器？
以上来自于谷歌翻译 以下为原文 In your Master Image, have you disabled all display adapters apart from the GRID one? |
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