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您好我使用msox3024示波器。
但现在它没有正确启动它停止启动启动像附加图片有没有办法解决这个问题而不将其发送到保修? 最好的问候A.R 以上来自于谷歌翻译 以下为原文 hi i use msox3024 oscilloscope . but now it doesn't boot correctly and it stop at starting boot like attached pic is there any way to fix this problem without sending it to warranty? best regards A.R 附件
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我们的DSOX3034A具有与今天完全相同的故障:-(。任何分辨率?
以上来自于谷歌翻译 以下为原文 Our DSOX3034A has the same exact failure as of today :-(. Any resolution? |
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*以下仅适用于X2000A和X3000A,而不适用于X4000A,X6000A,X3000T以及灯光是否在周围。* *如果风扇没有亮起,则以下情况不适用。*(如果风扇没有亮起,
这是电源问题;从示波器上拔下电源线,等待5分钟,试试。否则示波器需要维修。)*首先:*如果固件更新到* 2.39或更高,*(听起来好像没有 可能会提示您重新加载固件(以下链接):1)固件> = 2.39的示波器将检测到此情况并提示用户连接包含最新固件的USB闪存驱动器。 2)用户必须将USB鼠标连接到后部USB连接器,然后在消息提示上单击“确定”。 3)将出现Windows资源管理器类型窗口。 双击USB文件夹,然后双击固件文件。 固件将开始加载,范围将在完成后重新启动。 4)示波器无法识别NTS格式的USB记忆棒; 它必须是FAT格式。 偶尔他们不会识别USB记忆棒*其次,*如果示波器固件*小于2.39 *(示波器不会提示您重新加载固件),请尝试此操作(有时可用):关闭示波器电源。 删除所有探头(逻辑探头),USB记忆棒,鼠标,键盘; 检查后面板。 从后面板上卸下所有BNC电缆。 从前面板上卸下所有BNC电缆。 断开连接到USB / LAN / GPIB总线的任何设备。 如果已安装,请删除LAN或GPIB模块。 最后,从示波器本身拔下电源线。 等5分钟。 重新插入示波器。是否有效? 如果是,请更新固件。 如果没有,请将其送去修理。 如果范围没有回来,它必须进行修理。 您可以在此处查看保修状态:[www.Keysight.com/find/warranty]要设置维修,请致电Keysight办事处获取您的位置(点击Keysight.com右上角的地球图标设置您的 国家,然后[www.Keysight.com/find/contactus]获取电话号码)。 2000X固件下载:http://www.keysight.com/main/software.jspx?ckey = 20141479&amp ;lc = eng&amp; cc = US&amp; nid = -33575.0.00&amp; id = 2014479 3000X固件下载:http:// www.keysight.com/main/software.jspx?ckey=2014548&lc=eng&cc=US&nid=-33573.0.00&id=2014548抓取文件,不要解压缩/解压缩。 扩展名应为.cab,2.39版本的文件大小约为21 MB。 以上来自于谷歌翻译 以下为原文 *The below only applies to X2000A and X3000A, not X4000A, X6000A, X3000T and if the lights are circling around.* *If the fans do not come on, the below does not apply.* (If the fans do not come on, it is a power supply issue; remove the power cord from the scope, wait 5 minutes, try. Otherwise the scope needs repair.) *First:* If the firmware was updated to *2.39 or higher,* (sounds like it has not been), may prompt you to reload the firmware (links below): 1) Scopes with firmware >=2.39 will detect this and prompt the user to attach a USB flash drive containing the latest firmware. 2) The user must attach a USB mouse to the rear USB connector and then click OK on the message prompt. 3) A Windows Explorer-type window will appear. Double-click on the USB folder, then double click on the firmware file. The firmware will begin to load and the scope will reboot when complete. 4) The scopes will not recognize a USB stick that is NTS formatted; it must be FAT format. Occasionally they will not recognize USB sticks < 4 GB. *Second,* if the scope firmware is *less than 2.39* (the scope will not prompt you to reload the firmware), try this (works sometimes): Power off the oscilloscope. Remove all probes (logic probes too), USB sticks, mice, keyboards; check the rear panel too. Remove any BNC cables from the rear panel. Remove any BNC cables from the front panel. Disconnect anything attached to the USB/LAN/GPIB bus. Remove the LAN or GPIB module, if installed. Finally, remove the power cord from the oscilloscope itself. Wait 5 minutes. Plug the oscilloscope back in. Does it work? If yes, update the firmware. If not, send it in for repair. If the scope does not come back, it must go in for repair. You can check the warranty status here: [www.Keysight.com/find/warranty] To set up a repair, please call the Keysight office for your location (click on the globe icon on the top right of Keysight.com to set your country, then [www.Keysight.com/find/contactus] to get the phone number). 2000X firmware download: http://www.keysight.com/main/software.jspx?ckey=2014479&lc=eng&cc=US&nid=-33575.0.00&id=2014479 3000X firmware download: http://www.keysight.com/main/software.jspx?ckey=2014548&lc=eng&cc=US&nid=-33573.0.00&id=2014548 Grab the file, don’t unzip/unpack it. the extension should be .cab, and the file size about 21 MB for the 2.39 release. |
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