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我正在使用以下组件在客户处设置新的POC设置:
•VMware ESXi 6.5 •XenApp 7.14.1 •Nvidia Tesla M10 •Windows Server 2016 当从Igel Linux瘦客户端连接到已发布的桌面时,我们会体验到附件中的行为。 会话运行正常,但我们没有看到整个屏幕。 这有时会发生在Windows客户端,但几秒后似乎发生刷新,整个屏幕变得可见。 这种情况发生在较低(1280 * 1024)和更高分辨率的单显示器和多显示器设置上。 解决方法/故障排除: 如果我们重新启动XenApp服务器,则第一个会话成功。 从第二次会议开始,我们遇到了这个问题。 如果我们使用传统图形模式而不是默认的Thinwire模式,我们就不会遇到此问题。 但是,这不是最佳的。 如果我禁用Microsoft RDS GPO设置“为所有远程桌面服务会话使用硬件默认图形适配器”,则不会发生此问题。 但是,加速浏览器需要此设置。 堆栈信息: •硬件 o Dell PowerEdge R730 o Nvidia Tesla M10,M10-8A型材 •虚拟机管理程序 o GRID版本4.3:367.106 o ESXi 6.5.0,5310538 •VM o GRID版本4.3:370.12 o GRID版本4.1:369.71也经过测试(因为类似的kb:http://nvidia.custhelp.com/app/answers/detail/a_id/4273/~/nvidia-grid-vgpu-%E2%80%93-corruptions %2Fblack屏%2Fincorrect - 小鼠行为常常) o Windows Server 2016操作系统,完全修补 o XenApp 7.14.1 •客户端 o Igel UD5-LX-50c o固件测试:5.11.200.01& 5.10.240 o接收器测试:12.1.8,13.3.2,13.4.2 以上来自于谷歌翻译 以下为原文 I’m setting up a new POC setup at a customer using the following components: •VMware ESXi 6.5 •XenApp 7.14.1 •Nvidia Tesla M10 •Windows Server 2016 When connecting from an Igel Linux thinclient towards the Published Desktop we experience the behavior in the attachment. The session is running fine, but we don’t see the entire screen. This sometimes happens from a Windows client, but a refresh seems to happen after a few seconds and the entire screen becomes visible. This is happening on lower (1280*1024) and higher resolutions, single and multi-monitor setup. Workarounds/troubleshooting: If we reboot the XenApp server, the first session is successful. Starting from the second session, we experience the issue. If we use Legacy Graphics Mode instead of the default Thinwire mode, we don’t experience this issue. However, this is not optimal. If I disable the Microsoft RDS GPO setting "Use the hardware default graphics adapter for all Remote Desktop Services sessions", the issue does not occur. However, this setting is needed for accelerating browsers. Stack information: •Hardware oDell PowerEdge R730 oNvidia Tesla M10, M10-8A profiles •Hypervisor oGRID version 4.3: 367.106 oESXi 6.5.0, 5310538 •VM oGRID version 4.3: 370.12 oGRID version 4.1: 369.71 also tested (because of similar kb: http://nvidia.custhelp.com/app/answers/detail/a_id/4273/~/nvidia-grid-vgpu-%E2%80%93-corruptions%2Fblack-screen%2Fincorrect-mouse-behaviour-often) oWindows Server 2016 OS, fully patched oXenApp 7.14.1 •Client oIgel UD5-LX-50c oFirmware tested: 5.11.200.01 & 5.10.240 oReceivers tested: 12.1.8,13.3.2,13.4.2 |
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12个回答
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实际上没什么特别的:
电脑级别: -UPM设置 - 自定义加载(评估器)设置 用户级别: - 禁用客户端驱动器和 禁用客户端打印 RDS: - 公平共享CPU的转折 - 不允许客户端打印机 - 为所有RDS会话使用硬件默认图形适配器 以上来自于谷歌翻译 以下为原文 Nothing special actually: Computer level: -UPM Settings -Custom load (evaluator) settings User level: -Disable client drives & disable client printing RDS: -Turn of Fair share CPU -Do not allow client printers -Use the hardware default graphics adapter for all RDS sessions |
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配置“显示内存限制”策略。
最大可配置值现在为4194303.仅用于快速测试,只需将默认值替换为2194303(将4替换为2)。 如果需要,您可以稍后对其进行微调。 看看是否有帮助。 以上来自于谷歌翻译 以下为原文 Configure the "Display Memory Limit" policy. The maximum configurable value is now 4194303. Only for a quick test, just replace the default value with 2194303 (replaced the 4 with a 2). You can fine tune it up or down later if needed. See if that helps. |
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None
以上来自于谷歌翻译 以下为原文 Thanks for your feedback. I already tested with this policy but with lower value than yours. I tested your value, but the problem stays. We have a Server 2008r2 vm running as well on the same ESXi host, with the same version of the GRID driver and the same Citrix VDA. The 2008r2 machine does not have this issue. |
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看起来你的照片中显示内存不足......
7.14.1和2016目前确实存在一些问题。 查看Citrix论坛(https://discussions.citrix.com/topic/382673-server-2016-published-application-black-screen-at-logon/page-2) 那些Receiver客户很老了。 4.8是当前的。 放手一点......另外,你尝试过不同的端点设备吗? 我不愿意改变太多,正如你所提到的那样可以改变Citrix政策...... 最后,确保在ESXi中安装了正确的GRID驱动程序并在VM中配对。 以上来自于谷歌翻译 以下为原文 It looks like it's running out of display memory in your photo ... 7.14.1 and 2016 do have some issues at the moment. Have a look on the Citrix forums (https://discussions.citrix.com/topic/382673-server-2016-published-application-black-screen-at-logon/page-2) Those Receiver clients are pretty old. 4.8 is current. Give that a go ... Also, have you tried a different end point device? I'd be reluctant to change too much, as you mention is works with a change in the Citrix Policies ... Lastly, just make sure you have the correct GRID driver installed in ESXi and paired in your VM. |
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我不确定您提到的Citrix主题是否相关。
我正在测试的接收器是Linux的第二个最新版本(13.4),最新的是13.5。 Igel-V5尚未提供13.5。 GRID驱动程序是主机和VM上的最后一个。 只是为了确保我在介绍中提到了驱动程序。 以上来自于谷歌翻译 以下为原文 I don't know for sure if the Citrix topic you mentioned is related. The receiver I was testing is the second latest (13.4) for Linux, as the latest is 13.5. 13.5 is not yet available for Igel-V5. GRID drivers are the last on both host and VM. Just to make sure I mentioned the drivers in the intro. |
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我知道我迟到了,但我想说我在相同的配置下遇到了完全相同的问题。
唯一的区别是在我的情况下我正在发布应用程序,但结果是一样的。 整个应用程序不可见,只在左上角。 添加到它,显示的内容量似乎是固定的。 因此,如果您从较低分辨率的屏幕连接,您会看到更多,但从4k显示器连接您会看到更少。 我尝试使用K1,K2和M60 GPU无济于事,我知道Server 2016和“黑屏”存在问题。 但不确定登录是否是同一个问题。 它可能是,但我知道这不仅仅是我,我想我们会用Citrix打开一张票,看看他们说了什么。 最坏的情况是响应等待7.15。 以上来自于谷歌翻译 以下为原文 I know I'm late to this, but I wanted to say I'm having the exact same issue with the same configuration. The only difference is in my case I'm publishing applications, but the result is the same. The entire application isn't visible, just the top left corner. Add to it, the amount of content displayed appears to be fixed. So if you connect from a lower resolution screen you see more, but connecting from a 4k display you will see less. I've tried using K1, K2 and M60 GPUs to no avail, and I know there are issues with Server 2016 and "black screens". But not sure the login is the same issue. It could be, but know that I know that it's not just me I guess we'll open a ticket with Citrix and see what they say. Worst case the response is wait for 7.15. |
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我对M10 GPU有同样的问题。
升级到VDA 7.15(XenApp)和Receiver 4.9(在Windows 10上本地)问题仍然存在。 以上来自于谷歌翻译 以下为原文 I have the same problem with M10 GPU. Upgraded to VDA 7.15 (XenApp) and Receiver 4.9 (locally on Windows 10) issue still. |
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我们有同样的问题。
运行XenApp 7.14.1和Server2016。 我们有一张NVidia Gris K2卡。 在Server 2012R2中我们没有遇到任何问题。 还调整了显示内存大小策略。 也没有结果。 希望很快就会有解决方案...... 标记 以上来自于谷歌翻译 以下为原文 We have the same issue. Running XenApp 7.14.1 and Server2016. We have a NVidia Gris K2 Card. Within Server 2012R2 we experiance no problems.. Also tweaked the Display memory size policy. No results either. Hopefully there will be a solution soon... Mark |
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在Citrix论坛上有很多关于这方面的聊天:
https://discussions.citrix.com/topic/389289-seamless-apps-are-partially-black-on-initial-launch-on-2016-vda/?p=1980550 我可以确认在使用组策略来使用硬件GPU时,在7.15中确实没有修复。 根据该文章,有一个针对7.14.1的私有修复,但尚未针对7.15。 我可能会询问支持,看看7.15的修复程序是否至少可以在非生产中进行测试,以确定问题是否消失。 以上来自于谷歌翻译 以下为原文 There is quite a bit of chat in regards to this over on Citrix forums: https://discussions.citrix.com/topic/389289-seamless-apps-are-partially-black-on-initial-launch-on-2016-vda/?p=1980550 I can confirm it is indeed not fixed in 7.15 for me when using the group policy to engage the hardware GPU. Per that article, there is a private fix available for 7.14.1, but not for 7.15 yet. I will probably inquire with support to see if the fix for 7.15 can at least be tested in non-production to see if the problem goes away. |
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更新:
在通过各种测试和日志集合与Citrix支持人员交谈后,开发团队表示修补程序可能有助于我的情况。 我今天能够测试此修补程序,我可以确认使用此修补程序,黑色似乎更少的条不再出现。 您可以参考LC7875,但您必须使用Citrix打开一个案例才能获得此修补程序。 我想这将在未来的公开发布或修补程序(即7.16 /等)中推出。 关闭通知的问题原因是: 由于缺少功能,用于显示的大小小于为会话设置的实际大小。 LC7875(默认值hdx为1024 * 768) 我希望这对遇到此问题的其他人有帮助。 我的病例号是74064214。 加里 以上来自于谷歌翻译 以下为原文 Update: After speaking with Citrix support going through various tests and log collections, the development team indicated that a hotfix might help my situation. I was able to test the hotfix today and I can confirm that with the hotfix, the black seem-less bars no longer appear. You can reference LC7875, but you will have to open a case with Citrix in order to get the hotfix. I imagine that this will be rolled out in a future public release or hotfix (ie. 7.16/etc.) The cause of the problem per the closure notification was: The size that is being used for the display is less than the actual size being set for the session, due to a missing function. LC7875 (Defaults hdx to 1024*768) I hope this is helpful for anybody else experiencing this problem. My case number was 74064214. Gary |
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