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您好，我已将旧的无线网卡更换为英特尔AC 7260（7260.HMWWB.R）数周。
在互联网连接上没问题。 但是，当使用蓝牙设备时，它通常会有中断，大约每30-60分钟一次。 例如，我的耳机以低速重复声音（就像播放旧的划痕音乐一样）几秒钟。 使用我的鼠标，它在移动时会中断几秒钟。 有时它完全失去与设备的连接，尽管它仍然显示连接了2个设备。 我已经与另一个蓝牙鼠标进行了双重检查，但问题仍然存在。 但是，如果他们使用我的东西，我的朋友没有任何问题。 我正在使用Sony Vaio FIt 14“笔记本电脑（SVF14A16SGS），Windows 10 Home 64位（Build 17134）。 蓝牙驱动程序：20.60.0.4 请告诉我该怎么办。 提前致谢！ 以上来自于谷歌翻译 以下为原文 Hi there, I've change my old wireless card to Intel AC 7260 (7260.HMWWB.R) for few weeks. It's ok on Internet connection. However, when using bluetooth devices, it often has interrupts, about every 30 - 60mins. For example, my headphone has repeated voice in slow speed (just like playing an old scratched disc music) for few secs. With my mouse, it's interrupted for few secs while moving. Sometimes it's totally lost connections with devices although it still shows that 2 devices connected. I've made a double check with another bluetooth mice but the problem is still there. However, my friend doesn't have any problem if they using my stuff. I'm using Sony Vaio FIt 14" laptop (SVF14A16SGS), Windows 10 Home 64-bit (Build 17134). Bluetooth driver: 20.60.0.4 Please let me know what should I do. Thanks in advance! 
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Hellojames.le感谢您加入英特尔®社区。
您是否尝试过清洁安装无线驱动程序？ 如果您还没有，请参阅以下链接，了解完成清洁安装的步骤。 我想与您分享有关无线硬件安装或升级的法规信息的以下链接（https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-io /wireless-networking.html）由于你的动作是你有索尼Vaio FIt 14“笔记本电脑（SVF14A16SGS），我建议你联系原始设备制造商（OEM），如果你完成了干净的安装，行为仍然存在。 无线驱动程序：https：//www.intel.com/content/www/us/en/support/articles/000022173/network-and-io/wireless-networking.html希望这会有所帮助。问候，Leonardo C.Intel客户支持 技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello james.le Thank you for joining the Intel® community.
Clean installation of the wireless driver: https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation |
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jerry1978 发表于 2018-10-19 16:43 你好， 感谢您的回复。 原始无线网卡的问题很常见，甚至techspot都有报告。 你可以看看： https://www.techspot.com/news/53879-widespread-reports-of-sony-vaio-notebook-wi-fi-issues.html 基本上他们建议通过英特尔迅驰6235或AC 7260更换无线网卡。我买了AC 7260，因为我的路由器支持AC标准。 虽然我没有联系OEM，但我希望你了解我的情况！ 我做了一个干净的安装。 幸运的是，我的旧硬盘上还有另外一个Windows 7，所以我要用它进行双重检查！ 谢谢！ 以上来自于谷歌翻译 以下为原文 Hi there, Thanks for your reply. The issue with the original wireless card is common, even techspot has a report on it. You can have a look on: https://www.techspot.com/news/53879-widespread-reports-of-sony-vaio-notebook-wi-fi-issues.html Basically they suggest to change the wireless card by Intel Centrino 6235 or AC 7260. I've bought the AC 7260 because my router supports AC standard. Although I've not contacted OEM, I hope you understand my case! I've made a clean installation. Luckily I have another windows 7 on my old HDD so I'm gonna make a double check with that! Thanks! |
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您好james.le感谢您提供的信息。在这种情况下，您已经提到驱动程序的干净安装对您所拥有的行为没有帮助，而这似乎与原始设备制造商（OEM）构建有关 我建议联系SONY以解决这种情况，以及是否可以对系统进行适配器的集成。 此致Leonardo C.Intel客户支持技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello james.le Thank you for the information. In this case now that you have mentioned that the clean installation of the drivers did not help on the behavior that you are having and that this seems to be related to the Original Equipment Manufacturer (OEM) built I would recommend contacting SONY to address the situation and if the integration of the adapters could be done to the system. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation |
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