nuc7pjyh安装红外驱动程序失败

您好Jeng2，感谢您加入我们的英特尔®社区。让我们帮助您进一步解决您的问题。在这种情况下，请卸载英特尔®NUC套件NUC7PJYH的当前（CIR）驱动程序，并确保安装我们的最新版本。
此外，请确保通过以下步骤在机器的BIOS上启用此选项：访问BIOS>高级>设备>板载设备>旧设备配置=增强型消费者IR此外，请检查设备管理器以确认已检测到它
虽然这条路径：设备管理器>人机接口设备>确保您看到ITECIR红外接收器（EC）和MS eHome红外线收发器。如果不起作用，请在低于0044版本时更新BIOS并再次检查设备管理器：https
：//downloadcenter.intel.com/download/28106/？product = 126137如果您没有任何成功，请向我提供我们的Windows系统支持实用程序生成的报告*要附加文件，您必须单击“附加”
“选项
在响应框的右下角。同时向我们提供红外设备的品牌和型号。请记住，目前，英特尔®仅在可能存在兼容性问题时验证了一个遥控器：http：http：
//compatibleproducts.intel.com/ProductDetails?EPMID=126137我希望尽快收到你的来信.Regards，Diego S.



以下为原文

Hello Jeng2,

Thank you for joining our Intel ® Community.
Let us help you further with your issue.
In this case, please uninstall your current (CIR) Driver for Intel® NUC Kit NUC7PJYH, and make sure that you install our latest version.
Also, please make sure that this option enable on the BIOS of the machine through the following steps: Access the BIOS > Advanced > Devices > Onboard Devices > Legacy Device Configuration = Enhanced Consumer IR
In addition, check in the Device Manager to confirm it is detected though this path:
Device manager > Human Interface Devices > make sure that you see ITECIR Infrared Receiver (EC) and MS eHome Infrared Transceiver.
If that doesn't work, update the BIOS if lower than version 0044 and check again Device Manager: https://downloadcenter.intel.com/download/28106/?product=126137
In you do not have any success please provide me the report generated by our Intel® System Support Utility for Windows*
To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
As well provide us with the brand and model of your Infrared device.
Keep in mind that currently, Intel ® has only validated one remote control in case there may be a compatibility issue:
http://compatibleproducts.intel.com/ProductDetails?EPMID=126137


I hope to hear from you soon.
Regards,
Diego S.