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你好，
我在将3台显示器连接到HD 630时遇到问题 让我与您分享我的PC规格： i7-8700 CPUH370 HD316 GB RAMIntel UHD图形6303 x戴尔U2212HM显示器（VGA，DVI-D，显示端口）Windows 10 Pro 我的问题是当DVI-D连接到我的电脑时我无法启动到Windows，为了让三个屏幕启动并运行，我必须按照这个确切的顺序执行： - 连接2个屏幕，一个带VGA，另一个带HDMI - 只有一个屏幕才能通过登录屏幕 - 第二个屏幕现在可以使用了 - 取下第二屏HDMI线，插入DVI-D线，然后插回HDMI线。 这样我就可以使用3个屏幕了。 这是唯一有效的序列，如果我使用另一个序列，其中一个屏幕永远不会工作！ 如果我在开始时连接DVI-D，PC将永远不会启动 阅读H370 HD3规格，它清楚地说它支持3个显示器，所以我不认为这是一个问题。 这是我的显示连接： - VGA - > VGA（第一个） - HDMI - > DVI-D（第二个） - DVI-D - > DVI-D（第三） BIOS设置： - 初始显示输出：IGFX - 内部图形：已启用 为了让3个屏幕默认工作并在连接时启动到窗口，我需要做什么？ 谢谢。 萨迈赫 Detailed-System-Report.html.zip 2.6 K. DispDiag-Intel-Issue.dat.zip 39.8 K.
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以下为原文 Hello, I am having issues connec ting my 3 displays with HD 630 Let me share with you my PC specs:
My problem is I can't boot to windows while DVI-D is connected to my PC, in order to have the three screens up and running I have to do this exact sequence: - Connect 2 screens one with VGA and one with HDMI - One screen will only be working till I pass the login screen - The second screen now works - Remove the 2nd screen HDMI cable, insert the DVI-D cable then Insert back the HDMI cable. This way I will have the 3 screens up and working. This is the only sequence that works, If i did it with another sequence one of the screens will never work! If I connected the DVI-D at the beginning, the PC will never boot Reading H370 HD3 specs it clearly say that it supports 3 displays so I don't think its an issue. This is my displays connection: - VGA -> VGA(first) - HDMI -> DVI-D(second) - DVI-D -> DVI-D(third) BIOS Settings: - Initial display output: IGFX - Internal Graphics: Enabled What do I need to do in order to have the 3 screens working by default and boot to windows while connecting them? Thanks. Sameh 
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7个回答
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您好，感谢您加入此英特尔社区。根据提供的信息，此行为的原因很可能是您在设置中使用的适配器。
因为在计算机启动时没有显示任何内容，所以这是监视器的握手问题。 我们无法保证您的系统配置能够正常工作，因为始终建议使用电缆进行直通连接。 在这种情况下，您可以尝试将计算机连接到具有HDMI *输出的显示器以进行测试。此外，您的主板是否支持DVI-D双链路或单链路？Wanner G.Intel客户支持技术人员是否与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文 Hello samehhady, Thank you for joining this Intel Community. Based on the information provided, the cause of this behavior is most likely the adapter you are using in your setup. Because you do not get any display while your computer is booting, then this is a handshake issue with the monitors. We cannot guarantee that your system configuration will work since a straight-through connection with a cable is always recommended. In this case, you can try connecting your computer to a monitor that has HDMI* output for testing purposes. Also, does your motherboard support DVI-D Dual-Link or Single-Link? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation |
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jerry1978 发表于 2018-10-26 07:14 你好Wanner， 谢谢您的回复。 我将检查HDMI线缆进行测试并返回给您结果。 我的主板支持DVI-D双链路 但另一个问题，如果是握手问题，为什么当我连接直通连接（DVI-D到DVI-D）时，PC无法启动？ 即使我只连接该显示器或使用VGA连接，也会发生这种情况。 亲切的问候， 萨迈赫
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以下为原文 Hello Wanner, Thank you for your reply. I will check with HDMI cable to test it out and return back to you with the results. My motherboard support DVI-D Dual-link But another question, if it is a handshaking issue, why when I connect with a straight-through connection ( DVI-D to DVI-D ) the PC doesn't boot? this happens even if I only connect that display or with the VGA connection. Kind regards, Sameh |
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jerry1978 发表于 2018-10-26 07:14 所以我已经测试过直接用HDMI连接我的电脑，这是我的连接： - VGA - > VGA - HDMI - > HDMI（电视） - DVI-D - > DVI-D 一旦我用HDMI连接电视它工作，我能够看到它作为第三屏幕，然后我重新启动PC连接3显示器，但再次PC没有启动（即使键盘LED没有打开） 我取下HDMI线并重新启动，但又没有启动 我删除了HDMI和＆amp; DVI-D现在它可以通过一个屏幕启动！ 这真的是非常奇怪的问题，我不认为它与我的适配器有关，因为它们在窗口加载后才能使用特定的序列？ 亲切的问候， 萨迈赫
以上来自于谷歌翻译
以下为原文 So I've tested to connect my PC directly with HDMI, this is my connection: - VGA -> VGA - HDMI -> HDMI (TV) - DVI-D -> DVI-D Once i connected the TV with HDMI it worked and I was able to see it as a 3rd screen, then I restarted the PC while connecting the 3 displays but again the PC didn't boot ( even the keyboard leds didn't turn on) I removed the HDMI cable and restarted again but again didn't boot I removed both HDMI & DVI-D and now it booted fine with one screen! This is really very weird issue, I don't think it is related to my adapter as they do work with a specific sequence once the windows load right? Kind regards, Sameh |
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我认为与笔记本电脑非常相似的问题。 突然之间，无论我怎么做，我都无法添加第三个显示器。 我已经与DisplayLink一起巡回演出并更新了驱动程序。 它使用所有相同的硬件工作了几个月。 我可能没有得到这个确切的问题，因为我没有足够的连接到PC的硬连线（它是只有一个HDMI端口的笔记本电脑）。 这几乎就像我现在对英特尔图形可以支持的屏幕数量（直接和通过DisplayLink）有严格的限制。 - Intel Graphics 620，i7-8550 - Lenovo Flex 5 - 赢10 - DisplayLink 如果您认为这与线程无关，请告诉我。
以上来自于谷歌翻译
以下为原文 I have what I believe is a very similar issue with a laptop. All of the sudden, I can't add a third display no matter how I do it. I have gone round and round with DisplayLink and have updated the drivers. It worked for months with all the same hardware. I am not getting this exact issue perhaps because I don't have enough connections that are hard-wired to the PC (it is a laptop with only one HDMI port). It is almost as if I now have a hard limitation on the number of screens Intel graphics can support (directly and through DisplayLink). - Intel Graphics 620, i7-8550 - Lenovo Flex 5 - Win 10 - DisplayLink If you think this isn't related to the thread let me know. |
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zhan198498 发表于 2018-10-26 07:57 我认为你的问题不同，我的问题是一起使用3个不同的端口+使用DVI-D启动问题
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以下为原文 I think your problem is different, my issue is with using 3 different ports together + issue with booting with DVI-D |
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你好samehhady，谢谢你的回复。关于握手问题的问题，我想为Windows添加英特尔®图形驱动程序仅支持DVI单链路速率，看来这可能是计算机的原因之一 不启动。现在，如果使用VGA-VGA时也会出现这种情况，那么这可能是BIOS问题。 这意味着任何更新都需要来自主板制造商。 根据附带的报告，主板上的BIOS版本是F1。 在这种情况下，BIOS更新可以解决此问题并提高系统的整体性能。 但是，我们不建议在没有制造商建议的情况下更新BIOS，因为可能存在一些风险。 请务必先联系主板制造商.H370 HD3BIOS版本可用（+5）bwelldrive，感谢您加入此英特尔社区。报告的问题有所不同。 请提交一个新问题。我们很乐意为您提供帮助.Wanner G.Intel客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文 Hello samehhady, Thank you for your reply. Regarding your question about the handshake issue, I would like to add Intel® Graphics drivers for Windows only support DVI Single-link rates, and it seems that this could be one of the reasons why the computer does not boot. Now, if this also occurs when using VGA - VGA, then this could be a BIOS issue. This means that any update needs to come from the motherboard manufacturer. According to the report attached, the BIOS version on the motherboard is F1. In this case, a BIOS update may resolve this issue and improve the overall performance of the system. However, we do not recommend a BIOS update without the manufacturer's advice since there may be some risk. Make sure you contact the motherboard manufacturer first. H370 HD3 BIOS versions available (+5) bwelldrive, Thank you for joining this Intel Community. The issue reported is different. Please submit a new question. We will be glad to assist you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation |
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zhan198498 发表于 2018-10-26 07:57 同意这是一个不同的问题，但想为那些找到这个帖子的人分享我的问题的修复程序。 在处理完所有驱动程序之后，我意识到Windows中发生了一些变化，导致显示器中的监视器被移动到“断开此显示”状态。 我没有做过这个改变，我不知道做了什么，但是每次都发现这个选项被选中用于我的第三次显示时感到震惊。 见截图。
以上来自于谷歌翻译
以下为原文 Agree it is a different issue, but wanted to share a fix for my problem for those who find this thread. After working on all drivers, and more, I realized that something changed in Windows that caused the monitor to be moved to "disconnect this display" status in display settings. I did not ever make this change, and I don't know what did, but was shocked to find that this option was selected for my third display every time. See screenshot. |
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