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我最近遇到了一次崩溃,导致我在工作中重新启动。 我看了一下事件日志,但关键事件没有告诉我太多,除了“系统重新启动而没有先干净关闭。如果系统意外停止响应,崩溃或断电,可能会导致此错误。” 。 但是,我浏览了管理事件,现在我看到来自WHEA-Logger的多个“缓存层次结构错误”。 我已经运行了英特尔诊断工具,但它的最高温度为~62摄氏度。 我仍然怀疑cpu有点狡猾。 有人可以告诉我,我是否应该担心这个? 我看到大约30-34 C闲置。 从我的海洋750W PSU提供足够的电力。 处理器是:i7 8700k 主板:Asrock z370 extreme4 CPU散热器:Thermalright Macho 以上来自于谷歌翻译 以下为原文 Hello, I have recently had a crash that lead to a restart in the middle of my work. I took a look at the event log but the critical event didn't tell me much, except "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.". However, I ran through the administrative events and now I see multiple "Cache Hierarchy Errors" from WHEA-Logger. I have ran Intel Diagnostic tool, but it has passed with max temp of ~62 degrees celsius. I'm still suspecting something dodgy about the cpu. Could somebody please tell me if I should be worried about this or not? I see around 30-34 C on idle. There is definitely enough power supplied from my seasonic 750W PSU. The processor is: i7 8700k Motherboard: Asrock z370 extreme4 CPU Cooler: Thermalright Macho |
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Hellojustelis,感谢您在英特尔®社区上发帖。我可以看到您遇到的情况是设备崩溃并导致重启。关于这一点,我想首先收集有关此问题的更多信息。
请向我提供系统支持实用程序报告。 此报告可以从我们的工具生成,您可以参考下面的链接,以便下载它:https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-确保 将创建的报告附加到此线程。如果可能,请让我知道系统崩溃时出现的确切错误消息。 随着崩溃,你指的是蓝屏吗? 如果是这样,请拍下照片并将其附在此处.Regards,David VIntel客户支持技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello justelis, Thank you for posting on the Intel ® communities. I can see that you are having a situation where the unit crashed and lead to a restart. Regarding this, I would like to start by gathering more information about this. Please provide me with a System Support Utility report. This report can be generated from our tool, you can refer to the link below so you can download it: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Make sure to attach the created report to this thread. Also, if possible, please let me know the exact error message that appeared when the system crashed. With crash, are you referring to a blue screen? If so, please take a picture of it and attach it here. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
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Hellojustelis,我正在跟进您的案件,看到我们没有收到您的回复。请向我提供上述要求的信息。如果您需要更多帮助,请不要犹豫回复。请注意,David VIntel客户支持技术人员在英特尔的合同下
公司 以上来自于谷歌翻译 以下为原文 Hello justelis, I am following up with your case and see that we have not heard back from you. Please provide me with the information requested above. If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
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