流式BBC时NUC7I7BNH过热

Elow：我们将尽最大努力为您提供帮助。请确保通风口没有障碍物，并进入BIOS并按F9键将设置设置为默认值，然后按F10保存并退出。
你听到风扇旋转吗？我们确实有一个测试处理器的工具，它会对它进行全面测试，包括温度测试，如果处理器通过测试，那么它应该工作正常：https：//downloadcenter.intel。
com / download / 19792 / Intel-Processor-Diagnostic-ToolPlease为我们附上SSU报告，以验证使用NUC的组件：https：//downloadcenter.intel.com/download/25293/Intel-System-Support-
UtilityAny的问题，请让我知道.Regards，Alberto R.



以下为原文

Elow: We will do our best to assist you with this scenario.

Please make sure that there is no obstruction on the air vent and also get into the BIOS and set the settings to default value by pressing F9 and then F10 to save and exit.
Do you hear the fan spinning?

We do have a tool to test the processor, it does an overall test on it including a temperature test, if the processor passed the test then it should be working fine:
https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

Please attach the SSU report for us to verify the components that are working with the NUC:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Any questions, please let me know.

Regards,
Alberto R

处理器通过了测试。
我已附加日志文件以供审核
log.txt.zip
30.3 K.



以下为原文

Processor passed the test. I have attached the log files for review

• log.txt.zip30.3 K
  
  

Elow：非常感谢您提供该文件。请您提供BBC网站的链接？基于处理器通过测试的事实，问题只发生在BBC网站上，我们建议直接联系
由于NUC在其他任务中工作正常，因此BBC支持。另一个建议（不太可能）是尝试干净启动（禁用所有非Microsoft服务），以防服务与BBC应用程序发生冲突。任何
问题，请让我知道.Regards，Alberto R.



以下为原文

Elow: Thank you very much for providing that file.

Could you please provide the link of the BBC site?

Based on the fact that the processor passed the test and the problem only happens only with the BBC site, we recommend to get in contact directly with BBC support since the NUC is working fine with the rest of the tasks.
Another recommendation (unlikely) is to try a clean boot (disable all non-Microsoft services) in case there is a conflict of a service with the BBC application.

Any questions, please let me know.

Regards,
Alberto R

英国广播公司iPlayer网站的网址是
BBC iPlayer
然后尝试以高清方式播放任何内容
d



以下为原文

The url for the bbc iPlayer site is
BBC iPlayer
and then try streaming anything in HD

D

Elow：非常感谢。
你有没有联系BBC iPlayer寻求支持？
由于其他在线流媒体页面（Netflix，Youtube等）不会出现此问题，因此这可能是BBC iPlayer的特定问题。
您使用的是VPN还是特殊代理设置？
尝试没有这些测试，看看你是否可以复制问题。
由于BBC iPlayer仅在英国（英国IP）提供并且需要电视许可证，我们建议最好的选择是直接联系您的ISP或BBC。
有任何问题，请告诉我。
此致，Alberto R.



以下为原文

Elow: Thank you very much.

Have you contacted BBC iPlayer for support? Since the issue does not occur with other online streaming pages (Netflix, Youtube, etc.) this may be a specific issue with BBC iPlayer.
Are you using a VPN or special proxy settings? Try testing without these to see if you can replicate the issue.
Since BBC iPlayer is only available in the UK (UK IP) and requires a TV License, we recommend the best option is to contact your ISP or BBC directly.

Any questions, please let me know.

Regards,
Alberto R

Elow：你能否联系你的互联网服务提供商或BBC支持？问候，Alberto R.Intel客户支持技术人员在英特尔公司的合同下



以下为原文

Elow: Were you able to contact your Internet service provider or BBC support?

Regards,
Alberto R.

Intel Customer Support Technician
Under Contract to Intel Corporation