需要更早版本的MEI

您好joeharris2，感谢您加入英特尔社区。计算机以前工作正常吗？BIOS中是否也会出现问题？您是否使用计算机附带的电源适配器？我想收集有关配置的更多信息
有在电脑里。
请在.txt文件中附上.txt文件，英特尔®系统支持实用程序将生成https://downloadcenter.intel.com/download/25293/Intel-System-Support-UtilityTo附加文件，您必须单击“使用高级编辑器”
在响应框的右上角，然后“附加”选项将出现在响应框的右下角.Regards，Fred D.



以下为原文

Hello joeharris2,

Thank you for joining the Intel Communities.

Has the computer worked fine before?

Does the issue happen in BIOS as well?

Are you using the power adapter that came with the computer?

I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.

Regards,
Fred D.

SSU报告
SSU Report.txt.zip
22.8 K.



以下为原文

SSU Report

• SSU Report.txt.zip22.8 K
  
  

您好joeharris2，以前电脑是否正常工作？您使用的是电脑附带的电源适配器吗？BIOS中是否也会出现问题？如果BIOS中没有问题，请尝试以安全模式启动电脑。
此链接将向您显示https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-modeRegards,Fred D.



以下为原文

Hello joeharris2,

Has the computer worked fine before?

Are you using the power adapter that came with the computer?

Does the issue happen in BIOS as well?

If the issue does not happen in BIOS please try starting the computer in Safe Mode. This link will show you how https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Regards,
Fred D.

电脑以前工作正常吗？
全新的电脑
您使用的是计算机附带的电源适配器吗？
我正在使用计算机附带的电源适配器
问题是否也发生在BIOS中？
我试图安全启动，但系统不接受密码。
我看到Youtube视频在10或11之前说MEI的早期版本会纠正这个问题。
是否可以下载可安装的Intel MEI ver 9.5.24.1970来替换我当前的版本？
时间已经不多了，因为我需要在Septermber 24日之前将这台电脑送回亚马逊。



以下为原文

Has the computer worked fine before? Brand new computer

Are you using the power adapter that came with the computer? I am using the power adapter that came with the computer

Does the issue happen in BIOS as well? I tried to do a safe boot, but the system would not accept the password.

I saw a Youtube video that said an earlier version of the MEI before 10 or 11, would correct the problem. Is is possible to download an installable Intel MEI ver 9.5.24.1970 to replace my current version?

Time is running out as I will need to return this computer to Amazon by the 24th of Septermber.

尝试了我在youtube上看到的解决方案，他们在关机菜单中添加了选项，我看到他们在命令提示符下添加“powercfg-h off”的位置。
在尝试了这两个之后，睡眠问题似乎已经消失了。
我两次独自离开电脑30分钟，没问题。
在没有采取任何行动的五分钟之前，它会锁定。



以下为原文

tried a solution I saw on youtube where they added options to the shutdown menu, and I saw where they added "powercfg-h off" at the command prompt. After trying both of these the sleep problem seems to have gone away. I left the computer alone for 30 minutes two times, with no problem. Before after five minutes with no action it would lock up.

我整晚都离开了电脑，早上工作正常。
没有睡眠问题，而且速度更快。
myissue的解决方案是：
将sleep和hybinate添加到关闭选项中并从命令提示符（以管理员身份）键入powercfg -h off



以下为原文

I left the computer on all night, and in the morning it worked fine. No sleep issue, and was much faster. The solution for myissue was:

• Adding sleep and hybinateto the shut down options and
  
• From the command prompt (as administrator) typingpowercfg -h off