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我拥有这个NUC大约一个月，直到现在才好。
今天，当我打开我的nuc时，几乎所有的led灯都不起作用。 即使是电源按钮和头骨上的灯。 我试过重置BIOS但没有运气。 出于某种原因，目前正在工作的唯一灯光是前面板上的前两个。 我可以在领导经理中打开和关闭它们，但其他灯光在任何设置上都没有反应。 我从来没有在我的nuc中更新BIOS，也没有在最后的弱点中安装任何新软件。 以上来自于谷歌翻译 以下为原文 I own this NUC for about a month and eveything was fine until now. Today, when I turned on my nuc, almost all the led lights didn't worked. Even the light on power button and skull. I've tried to reset bios but no luck. For some reason the only lights that currently working are first two on the front panel. I can turned them on and off in the led manager, but other lights not react on any settings. I've never updated bios in my nuc and didn't not installed any new software in the last weak. 
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8个回答
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你好m3lted，
感谢您加入此英特尔社区。 我知道英特尔®NUC套件NUC8i7HVK上的LED停止工作。 我想提供有关此问题的更多信息。 有关LED的一些问题的一些修复已包含在最近的BIOS版本中。 您的英特尔®NUC当前安装了哪个BIOS版本？ 请运行英特尔®系统支持实用程序报告并将其附加到此主题。 1.下载英特尔®系统支持实用程序并将应用程序保存到您的系统.https：//downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-？product = 916002。打开 单击应用程序并单击扫描以查看系统和设备信息。 英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。 单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描，请单击“下一步”，然后单击“保存”。 您可以将文件保存到计算机上的任何可访问位置。 万纳G. 以上来自于谷歌翻译 以下为原文 Hello m3lted, Thank you for joining this Intel Community. I understand that LEDs on Intel® NUC Kit NUC8i7HVK stopped working. I would like to provide more information about this issue. A few fixes for some issues regarding LEDs have been included in recent BIOS releases. Which BIOS version is currently installed on your Intel® NUC? Please run the Intel® System Support Utility report and attach it to this thread. 1.Download the Intel® System Support Utility and save the application to your system. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View. 3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer. Wanner G. |
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Bios版本HNKBLI70.86a.0029.2018.0222.1606 下面附带英特尔®系统支持实用程序的信 log.txt.zip 7.6 K. 以上来自于谷歌翻译 以下为原文 Bios version HNKBLI70.86a.0029.2018.0222.1606 Info from Intel® System Support Utility attached below.
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您好m3lted，感谢您的回复。在这种情况下，我们建议您可以将BIOS更新到更新版本。您可以先尝试安装BIOS版本0040。 正如我之前提到的，这个包含了新的修复。 - 修正了设置为呼吸时电源按钮，头骨或眼睛LED正常工作的问题.https：//downloadcenter.intel.com/download/27808/BIOS- 更新-HNKBLi70-86A-然后，您可以安装最新的BIOS版本0048.https：//downloadcenter.intel.com/download/28038/BIOS-Update-HNKBLi70-86A-BIOS英特尔®NUChttps更新说明：// downloadmirror.intel.com/28038/eng/NUC-BIOS-Update-Readme.pdfWanner G. 以上来自于谷歌翻译 以下为原文 Hello m3lted, Thank you for your response. In this case, our recommendation is that you can update your BIOS to a newer version. You can try installing BIOS version 0040 first. As I was mentioning before, this one includes new fixes. -Fixed the issue where the power button, skull or the eyes LEDs would work correctly when set to breathing. https://downloadcenter.intel.com/download/27808/BIOS-Update-HNKBLi70-86A- Then, you can install the latest BIOS version available 0048. https://downloadcenter.intel.com/download/28038/BIOS-Update-HNKBLi70-86A- BIOS Update Instructions for Intel® NUC https://downloadmirror.intel.com/28038/eng/NUC-BIOS-Update-Readme.pdf Wanner G. |
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Hellom3lted，您能否为您的英特尔®NUC安装最新的BIOS版本（0048）？如果您仍需要任何帮助，我们将很乐意为您提供帮助.Wanner G. 以上来自于谷歌翻译 以下为原文 Hello m3lted, Were you able to install the latest BIOS version available (0048) for your Intel® NUC? We will be glad to assist you if you still need any assistance. Wanner G. |
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我有完全相同的问题。
我升级到BIOS版本v 48并且一段时间后（不是立即）主LED停止工作。 现在一切都很暗，除了用于SSD活动的小状态LED等。 我可以通过BIOS或软件调整这些LED。 其他一切像头骨或电源按钮都是黑暗的，我无法改变它。 我试图升级到BIOS v49并重置为默认值，没有运气。 可能是硬盘问题吗？ 以上来自于谷歌翻译 以下为原文 I have exactly same issue. I upgraded to BIOS version v 48 and after some time (not immediately) Main LEDs stopped working. Everything is dark now except small status LEDs for SSD activity etc. I can adjust via BIOS or software just these LEDs. Everything else like skull or power button is dark and I can't change it. I tried to upgrade to BIOS v49 and reset to default with no luck. Could it be HW issue? |
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jerry1978 发表于 2018-12-3 16:18 您好PetanoCZ，感谢您加入此英特尔社区。这可能是硬件问题，但我们可以验证一些选项。首先，确保在BIOS中启用软件LED控件：BIOS设置菜单>设备> LED控制选项卡 >软件LED控制已启用。其次，可能会从托管应用程序，英特尔®NUC的LED管理器中禁用LED灯。 请附上您已应用于英特尔®NUC的设置图片。您还可以检查是否已安装并运行英特尔®NUC服务的LED管理器。 打开服务应用程序，然后在“服务器（本地）”下查看“英特尔®NUC服务的LED管理器”。 如果服务状态为“已停止”，请尝试启动该服务.Waner G. 以上来自于谷歌翻译 以下为原文 Hello PetanoCZ, Thank you for joining this Intel Community. This could be a hardware issue, but there are a few options we can verify. First, make sure the Software LED control is enabled in BIOS: BIOS setup Menu > Devices > LED control tab > Software LED Control Enabled. Second, it is possible that LED lights were disabled from the Tray Application, LED Manager for Intel® NUC. Please attach a picture of the settings you have applied to your Intel® NUC. You can also check if the LED Manager for Intel® NUC Service is installed and running. Open the Services application and check under Services (Local) for LED Manager for Intel® NUC Service. If the service status is Stopped, attempt to Start the service. Wanner G. |
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jerry1978 发表于 2018-12-3 16:18 HelloPetanoCZ，我希望您发现所提供的信息很有帮助。您能解决这个问题吗？Wanner G. 以上来自于谷歌翻译 以下为原文 Hello PetanoCZ, I hope you found the information provided helpful. Were you able to resolve this issue? Wanner G. |
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我已经做了建议的行动。 但是我设法意外地解决了这个问题。 在故障排除期间，我将电源插头移除了几秒钟而没有任何改进。 两天前，我把单位带到办公室，LED也恢复了。 看起来没有电源连接几个小时的离开单位有帮助。 以上来自于谷歌翻译 以下为原文 I already did suggested actions. However I managed to fix it accidentally. During troubleshooting I removed powerplug just for few seconds with no improvement. Two days ago I took unit to office and LEDs are recovered. It looks like leaving unit without power connected for few hours helped. |
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