怎么将DSO-X3014A连接到BenchVue

您好Lucas，很抱歉听到您在将X3014A连接到BenchVue时遇到问题。
如果在Connection Expert中配置它，它应该显示在BenchVue中。
您是否看到仪表板上的X3014带有绿色复选标记？
仪表板位于BenchVue界面的左下角。
还要确保X3014A不在BenchVue界面右下角的隐藏仪器列表中。
你能分享你看到的BenchVue界面的屏幕截图吗？
尼尔



以下为原文

Hello Lucas,

Sorry to hear you are having issues connecting your X3014A to BenchVue. If it is configured in Connection Expert it should show up in BenchVue. Do you see the X3014 on the instrument panel with a green check mark? The instrument panel is located on the bottom left corner of the BenchVue interface. Also ensure that the X3014A is not in the hidden instrument list which you can find on the bottom right corner of the BenchVue interface. Can you share a screen shot of the BenchVue interface that you are seeing?

Neil

你好尼尔，谢谢你的回复。
原来，“演示模式”是活跃的。
在它的deaktivation SW后工作正常。
卢卡斯。



以下为原文

Hello Neil,

Thank you for your reply.

It turned out that "demo mode" was active.
After its deaktivation SW works fine.

Lucas.

你好Lucas，很高兴听到BenchVue现在为你工作。
尼尔



以下为原文

Hello Lucas,

Glad to hear BenchVue is working for you now.

Neil

你好，请问我有一台示波器DSOX3024T和我用了两个星期，直到昨天我的笔记本电脑用Windows 10升级了我的操作系统。当我用u***电缆连接示波器和笔记本电脑并启动BenchVue软件时，它没有连接的迹象
示波器甚至我检查了一切都很好。
需要注意的是，软件在升级之前是7个工作正常，并通过USB电缆直接识别示波器。
我需要你的帮助才能解决这个问题。
最诚挚的问候，加拿大沙巴滑铁卢



以下为原文

Hello,
Please I have an oscilloscope DSOX3024T and I used for two weeks until I upgraded yesterday my OS in my laptop with windows 10. When I connected the oscilloscope with laptop via u*** cable and launched the BenchVue software, it was no sign for the connectivity of the oscilloscope even I checked everything is fine and good. For notice, the software was before upgrading the windows which was 7 works good and recognized the oscilloscope directly via u*** cable. I need your help please to solve this issue.
Best Regards,
Sabah
Waterloo, Canada

Hi Sabah，Windows 10不支持BenchVue 2.7。我们的下一个版本3.0将支持Windows 10（并删除对XP的支持）。
目前没有解决方法。
如果您的需求至关重要且无法访问Windows 7或8 PC，请通过keysight dot com的bv_support与我们联系。
布赖恩



以下为原文

Hi Sabah,

BenchVue 2.7 is not supported on Windows 10. Our next version, 3.0, WILL support Windows 10 (and remove support for XP). There are no workarounds for this at this time. If your need is critical and you do not have access to a Windows 7 or 8 PC, please contact us at bv_support at keysight dot com.

Brian